Shipping policy
Shipping Policy
Last Updated: [Date]
1. Order Processing
Orders received Mon–Fri (U.S. business days) are typically processed within 1–2 business days. Orders placed after 2 PM CST or on weekends/holidays will be processed the next business day.
2. Domestic Shipping (U.S.)
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Standard Shipping: 3–5 business days after processing.
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Expedited Shipping: 1–2 business days after processing (available at checkout).
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Free Standard Shipping is available on orders over $100 USD.
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All shipping costs are calculated at checkout before payment.
3. International Shipping
At this time, we ship to selected countries outside the U.S. Shipping times vary by region (typically 7–21 business days after processing). Customers are responsible for any customs duties, import taxes or fees imposed by destination countries.
4. Shipping Restrictions
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We currently ship only to residential & commercial addresses; P.O. Boxes/APO/FPO may not be eligible for certain shipping methods.
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Some products may be restricted from international shipping due to carrier rules.
5. Shipment Confirmation & Tracking
Once your order ships, you will receive a confirmation email with carrier and tracking information. Please allow 24 hours for tracking status to update.
6. Damaged or Lost Packages
If your order arrives damaged, or you believe it is lost in transit, please contact us within 7 days of delivery (or expected delivery for lost parcels) at [email address] so we can assist with a claim or replacement.
7. Returns & Exchanges
Shipping policy is linked with our Returns & Exchanges policy — please refer to that for detailed return instructions and eligibility.
8. Changes to this Policy
We reserve the right to update or change this shipping policy at any time. Any changes will be posted here with an updated “Last Updated” date.